Patients and physicians have high expectations when it comes to service and scheduling an appointment is no exception. Long hold times and cumbersome processes can and do frustrate the people you need to satisfy most. Conifer Appointment Management provides your patients with a friendly, efficient scheduling service, and delivers physician office staff the support they need. Expert multilingual scheduling advisors are kept current with ongoing training to strengthen their healthcare knowledge and customer service skills. Our rigorous quality assurance programs work to make every call a positive experience for your patients.

Referral Management helps health systems build and maintain key relationships with consumers, patients and physicians to drive satisfaction, awareness, and profitable growth. Our services assist with meaningful use criteria by providing complete and accurate health information, greater access to provider information and the sense of empowerment for individuals to take a more active role in their healthcare. Our solutions are designed to make sure the right patient is connected with the right physician, with the goal of increasing engagement and satisfaction. Our combination of expert physician referral advisors, customized provider profiles, and our online physician finder provides 24/7 web access to physician information, photos, links to practice websites and mapping technology, while maintaining hospital-defined and objective rotation practices.